REDARC
Power, charging and monitoring support.
- Phone
- 1300 733 272
- Hours
- Mon–Fri, 6:00am–5:00pm
- Website
- redarcelectronics.com
Ownership Support
ALPINE Assist.
Ownership support, servicing resources, touring information and operational guides for ALPINE owners.
Component Support Directory
Get expert component support faster.
ALPINE is always here to help. For product-specific troubleshooting or operating support, many of the specialist component manufacturers fitted to your ALPINE also provide dedicated technical support teams. Contacting them directly can often be the fastest way to get expert advice and keep your travels moving.
If you are unsure where to start, or believe your enquiry relates to your ALPINE warranty, contact our team and we will point you in the right direction.
Cruisemaster
Suspension, coupling and towing support.
- Phone
- 1300 354 565 — Option 5
- Website
- cruisemaster.com.au
Dieselheat
Diesel heating and hot water system support.
- Phone
- (03) 6295 2500
- Hours
- Mon–Fri, 7:30am–3:30pm
- Website
- dieselheat.com.au
Revolution Power
Lithium battery and power support.
- Phone
- 1300 203 498
EnviroPro
OGO and waterless toilet support.
- Phone
- 1800 707 076
- Hours
- Mon–Fri, 8:00am–5:30pm
- Website
- enviropro.com.au
LooSeal
LooSeal toilet system support.
- Website
- looseal.com.au
- Support
- Online contact form via website
- Alternative
- Breakfree RV — 0449 130 060
Webasto
Heating and climate system support.
- Phone
- (02) 8536 4800
- Website
- webasto.com.au
LINAK
Actuator and lift system support.
- Phone
- (03) 8796 9777
- Website
- linak.com
Not sure where to start?
If you are unsure who to contact, or your enquiry relates to your ALPINE warranty, our team is here to help.
- ALPINE Support
- (07) 5441 2093
Find Your ALPINE
Support resources tailored to your generation of ALPINE.
Select your ALPINE generation below to access the correct support information, systems guides, operational videos and ownership resources.
September 2024 Onwards
Current Generation ALPINE
Support resources, operational guides, off-grid systems information and walkthrough videos for the latest ALPINE platform.
ALPINE-14
ALPINE-15
ALPINE-16
18.6 ELEVATE
18.6 EXPLOR
19.6 EVOLUTION
Enter Current Generation Support
Pre September 2024
Previous Generation ALPINE
Access support resources, supplier information, FAQs and ownership guidance for earlier-generation ALPINE models and systems.
Legacy Systems
Earlier REDARC, Enerdrive and previous-generation off-grid systems.
Support FAQs
Common troubleshooting, servicing and maintenance guidance.
Supplier Resources
Links and contact information for supported components and systems.
Service & Warranty Support
Need support with your ALPINE?
Our support team is here to help with servicing, warranty requests, troubleshooting and ownership support across the ALPINE range.
Submit detailed support requests
Include photos, videos and clear descriptions to help our team diagnose issues faster and provide more accurate support.
Current & previous generation support
We support both current-generation ALPINE models and earlier platforms with practical ownership guidance and servicing assistance.
Touring & operational assistance
From suspension setup and power systems through to off-grid troubleshooting, our team can help guide owners through common operational questions.
Service & Warranty
service@alpinecampers.com.au
Phone Support
(07) 5441 2093
Submit Service Request
Service & support form
Quick Access
Explore ALPINE owner resources.
Browse operational guides, support information and ownership resources across the ALPINE range.
01
Before You Travel
Pre-departure checks for suspension, hitch setup, power systems, water systems and towing preparation.
02
Storage & Long-Term Care
Best-practice storage, battery care, condensation prevention and exterior protection guidance.
03
Power Systems
REDARC and Victron system guides, charging information, battery management and off-grid operation.
04
Suspension & Towing
Cruisemaster ATX suspension, DO35 coupling setup, brake systems and towing support.
05
Water Systems
Tank operation, water pumps, grey water systems, filters and troubleshooting tips.
06
Cleaning & Care
Composite panel care, Speedliner maintenance, stainless kitchen cleaning and beach-use protection.
07
Heating & Comfort
Hydronic diesel systems, Houghton air-conditioning, fans and internal comfort operation.
08
Touring Accessories
Starlink setup, fridges, awnings, toilets, washing machines and touring upgrades.
Support & Contact
Support when you need it.
The ALPINE support team is based on the Sunshine Coast and assists owners Australia-wide with servicing guidance, warranty support, operational assistance and touring advice.
While our Melbourne showroom is focused on sales and customer viewings, all after-sales support is coordinated through the Sunshine Coast team with access to a national network of support and service agents where required.
Head Office & Support
Sunshine Coast
Address
5 Kerryl Street
Kunda Park QLD
Office Hours
Monday – Thursday
9:00am – 3:30pm
Showroom
By appointment only
Melbourne Showroom
Campbellfield VIC
Address
17B Nathan Drive
Campbellfield VIC 3061
Viewings
By appointment only
Sales Enquiries
sales@alpinecampers.com.au
National support network
Book a Viewing
ALPINE works with service and support agents Australia-wide to assist owners where required during travel or remote touring.
ALPINE Ownership
Built for touring.
Backed by ALPINE.
Whether you’re preparing for your next trip, learning your systems or organising support, the ALPINE team is here to help you get the most from your camper.