Ownership Support
ALPINE Assist.
Ownership support, servicing resources, touring information and operational guides for ALPINE owners.
Find Your ALPINE
Support resources tailored to your generation of ALPINE.
Select your ALPINE generation below to access the correct support information, systems guides, operational videos and ownership resources.
September 2024 Onwards
Current Generation ALPINE
Support resources, operational guides, off-grid systems information and walkthrough videos for the latest ALPINE platform.
Pre September 2024
Previous Generation ALPINE
Access support resources, supplier information, FAQs and ownership guidance for earlier-generation ALPINE models and systems.
Earlier REDARC, Enerdrive and previous-generation off-grid systems.
Common troubleshooting, servicing and maintenance guidance.
Links and contact information for supported components and systems.
Service & Warranty Support
Need support with your ALPINE?
Our support team is here to help with servicing, warranty requests, troubleshooting and ownership support across the ALPINE range.
Include photos, videos and clear descriptions to help our team diagnose issues faster and provide more accurate support.
We support both current-generation ALPINE models and earlier platforms with practical ownership guidance and servicing assistance.
From suspension setup and power systems through to off-grid troubleshooting, our team can help guide owners through common operational questions.
Submit Service Request
Service & support form
Quick Access
Explore ALPINE owner resources.
Browse operational guides, support information and ownership resources across the ALPINE range.
Before You Travel
Pre-departure checks for suspension, hitch setup, power systems, water systems and towing preparation.
Storage & Long-Term Care
Best-practice storage, battery care, condensation prevention and exterior protection guidance.
Power Systems
REDARC and Victron system guides, charging information, battery management and off-grid operation.
Suspension & Towing
Cruisemaster ATX suspension, DO35 coupling setup, brake systems and towing support.
Water Systems
Tank operation, water pumps, grey water systems, filters and troubleshooting tips.
Cleaning & Care
Composite panel care, Speedliner maintenance, stainless kitchen cleaning and beach-use protection.
Heating & Comfort
Hydronic diesel systems, Houghton air-conditioning, fans and internal comfort operation.
Touring Accessories
Starlink setup, fridges, awnings, toilets, washing machines and touring upgrades.
Support & Contact
Support when you need it.
The ALPINE support team is based on the Sunshine Coast and assists owners Australia-wide with servicing guidance, warranty support, operational assistance and touring advice.
While our Melbourne showroom is focused on sales and customer viewings, all after-sales support is coordinated through the Sunshine Coast team with access to a national network of support and service agents where required.
Head Office & Support
Sunshine Coast
5 Kerryl Street
Kunda Park QLD
Monday – Thursday
9:00am – 3:30pm
By appointment only
Melbourne Showroom
Campbellfield VIC
17B Nathan Drive
Campbellfield VIC 3061
By appointment only
sales@alpinecampers.com.au
ALPINE works with service and support agents Australia-wide to assist owners where required during travel or remote touring.
ALPINE Ownership
Built for touring.
Backed by ALPINE.
Whether you’re preparing for your next trip, learning your systems or organising support, the ALPINE team is here to help you get the most from your camper.