Ownership Support
Backed beyond delivery.
Every ALPINE is supported by our team, trusted suppliers and a nationwide component network designed to keep you travelling with confidence.
ALPINE Warranty
1 Year Manufacturer Warranty
All current generation ALPINE models include a 1-year manufacturer warranty covering workmanship and assembly.
Structural Coverage
5 Year Structural Warranty
ALPINE structural composite body construction is backed by a 5-year structural warranty for additional peace of mind during long-term ownership.
Component Brands
Supported Australia-Wide
Major systems including suspension, power, heating, cooling and appliances are supported by their respective manufacturers through nationwide service networks.
Component Support
Built with proven touring components.
We intentionally select components with strong Australian support networks, proven reliability and established aftersales service wherever possible.
Cruisemaster Suspension
Airbag suspension systems and towing components are supported directly through Cruisemaster and authorised service partners across Australia.
REDARC & Victron Power Systems
Charging systems, battery management and inverter systems are covered through their respective manufacturers and dealer support networks.
Heating & Hot Water Systems
Diesel heating and hydronic systems are backed by dedicated Australian distributors and technical support resources.
Refrigeration & Appliances
Fridges, cooling systems and appliances are supported through national service and warranty providers where applicable.
Support Process
We coordinate support with you.
ALPINE Assist helps streamline support requests, service enquiries and warranty coordination through our internal team and supplier networks.
Submit Your Enquiry
Lodge service or support requests through ALPINE Assist with photos, videos and issue details.
Assessment & Coordination
Our team reviews the issue and coordinates the best pathway through ALPINE or the relevant supplier network.
Keep You Touring
We aim to resolve issues efficiently and minimise downtime so you can get back to enjoying your travels.
Need Assistance?